Last Updated: 1 January 2025
By accessing or using MedoraGP ("the Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform. These Terms apply to all users, including students, instructors, administrators, and visitors.
MedoraGP is an online learning management system that provides:
3.1 Account Creation: To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security: You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Account Types: The Platform supports different user roles (Student, Instructor, Admin), each with specific permissions and responsibilities. You may not misrepresent your identity or role.
3.4 Account Termination: We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms or for any other reason we deem necessary.
4.1 Enrollment: Course enrollment may be free or require payment, as indicated on each course page. By enrolling in a course, you agree to pay the specified fees if applicable.
4.2 Access Period: Unless otherwise stated, enrolled students have lifetime access to course materials. However, we reserve the right to modify, update, or remove course content at any time.
4.3 Course Content: All course materials, including videos, readings, assignments, and quizzes, are provided for educational purposes only. You may not download, reproduce, or distribute course content without explicit permission.
4.4 Completion: Course completion and certificates (if offered) are subject to meeting all course requirements as determined by the instructor or Platform administrators.
5.1 Payment Processing: All payments are processed securely through Stripe, a third-party payment processor. We do not store your complete payment card information on our servers. All prices are displayed in GBP (£) unless otherwise stated.
5.2 Pricing: Course prices are displayed in GBP (£) and include VAT where applicable. Prices are subject to change at any time, but changes will not affect purchases already completed. All prices are inclusive of applicable taxes unless otherwise stated.
5.3 Your Right to Cancel (UK/EU Consumers): If you are a consumer located in the UK or European Economic Area (EEA), you have the right to cancel your enrollment and receive a full refund within 14 days of enrollment without giving any reason. This cancellation right expires if you have started accessing the course content and have given your explicit consent to begin the course before the 14-day period expires. To exercise your right to cancel, please contact us using the details provided in our Privacy Policy.
5.4 Refund Policy: For cancellations outside the 14-day cooling-off period, refund requests must be submitted within 30 days of enrollment. Refunds are granted at our sole discretion and may be subject to review. Once a refund is processed, your access to the course will be revoked. Refunds will be processed to the original payment method within 14 days of approval.
5.5 Digital Content: By enrolling in a paid course, you acknowledge that you will lose your right to cancel once you have started downloading or streaming the course content, provided you have given your explicit consent and acknowledged that you will lose your right to cancel.
5.6 Chargebacks: Initiating a chargeback or payment dispute may result in immediate account suspension or termination. We encourage you to contact us directly to resolve any payment issues before initiating a chargeback.
You agree NOT to:
7.1 Platform Content: All content on the Platform, including text, graphics, logos, software, and course materials, is the property of MedoraGP or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 User-Generated Content: By submitting content (assignments, forum posts, comments, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the Platform for educational purposes.
7.3 Instructor Content: Instructors retain ownership of their course content but grant the Platform a license to host, display, and distribute their content to enrolled students.
7.4 Restrictions: You may not copy, modify, distribute, sell, or lease any part of the Platform or its content without our express written permission.
8.1 Content Quality: Instructors are responsible for ensuring their course content is accurate, up-to-date, and complies with all applicable laws and regulations.
8.2 Student Support: Instructors should provide reasonable support to enrolled students, including responding to questions and providing feedback on assignments.
8.3 Grading: Instructors are responsible for fair and timely grading of student submissions. Grading decisions are final unless there is evidence of error or misconduct.
8.4 Content Removal: We reserve the right to remove any instructor content that violates these Terms or is deemed inappropriate.
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information in compliance with the UK GDPR, EU GDPR, and the Data Protection Act 2018. By using the Platform, you consent to the collection and use of information as described in our Privacy Policy.
We process your personal data in accordance with applicable data protection laws. You have various rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. For more information, please see our Privacy Policy.
10.1 Service Availability: The Platform is provided "as is" and "as available" without warranties of any kind, except as required by applicable UK and EU consumer protection laws. We do not guarantee uninterrupted, error-free, or secure access to the Platform.
10.2 Educational Content: While we strive to provide quality educational content, we do not warrant the accuracy, completeness, or usefulness of any course materials. Course content is provided for educational purposes only and should not be considered professional advice. We are not liable for any decisions made based on course content.
10.3 Limitation of Liability (Business Users): If you are using the Platform for business purposes, to the maximum extent permitted by law, MedoraGP and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of the Platform.
10.4 Consumer Rights (UK/EU): Nothing in these Terms affects your statutory rights as a consumer under UK and EU law, including but not limited to the Consumer Rights Act 2015 (UK) and the Consumer Rights Directive (EU). If you are a consumer, we are liable for foreseeable loss and damage caused by our breach of these Terms or our negligence, subject to applicable law.
10.5 Maximum Liability: Our total liability to you for any claims arising from your use of the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim, except where prohibited by applicable UK or EU consumer protection law.
10.6 Exclusions: We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK or EU law.
You agree to indemnify, defend, and hold harmless MedoraGP, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any rights of another party.
We reserve the right to modify these Terms at any time. Material changes will be notified through the Platform or via email. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Platform.
13.1 By You: You may terminate your account at any time by contacting us or using account deletion features (if available).
13.2 By Us: We may suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
13.3 Effect of Termination: Upon termination, your right to access and use the Platform will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including intellectual property rights, disclaimers, and limitations of liability.
14.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also have rights under the laws of your country of residence.
14.2 Jurisdiction: The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter. However, if you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
14.3 Alternative Dispute Resolution (ADR): If you are a consumer, you may be entitled to use an alternative dispute resolution service. We will inform you of any ADR providers we use or are willing to use. For UK consumers, you can find information about ADR providers at gov.uk.
14.4 Online Dispute Resolution (EU Consumers): If you are a consumer resident in the European Union, you can access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odrto help resolve disputes.
14.5 Consumer Rights: Nothing in these Terms affects your rights as a consumer to bring proceedings in the courts of your country of residence or to benefit from any mandatory provisions of the law of your country.
15.1 Entire Agreement: These Terms constitute the entire agreement between you and MedoraGP regarding the Platform and supersede all prior agreements.
15.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
15.3 Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
15.4 Assignment: You may not assign or transfer your account or these Terms without our prior written consent. We may assign these Terms at any time.
15.5 Contact Information: For questions about these Terms, please contact us through the Platform's support channels or at the contact information provided in our Privacy Policy.
By using MedoraGP, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.